Delivery Standard
    EC-Get items are delivered within 2 working days after day of posting to designated collection point.

Simple Posting Method

    After input of posting information on “Post Now” webpage or “EC-Ship” online platform , sender can print address label or present QR code at post office for printing address label; or
    Sender can fill in posting information and submit to any of our post offices (except mobile post offices) for printing address label.
    EC-Get items must be posted at post office or “iPostal Kiosks”. Posting at posting box is not applicable. Otherwise, items will be considered as undeliverable and cannot be returned.

Size and Weight Limits

Weight 20kg or below
Size (Counter Collection) Length (longest dimension) 1.50 m, length (longest dimension) and girth combined 3 m.
Size (iPostal Station Collection) 38 cm x 45 cm x 26 cm